At RawCanvas, every print, scan, and photographed artwork is handled with care — from production to delivery.

We make sure your order arrives safely, securely packaged, and ready to display.

UK Shipping

We offer nationwide delivery across the UK via trusted courier partners.
All orders are shipped tracked and insured for peace of mind.

Standard Delivery: 2–5 working days after production
Express Delivery: 1–2 working days after production (available on request)

Once your order has been dispatched, you’ll receive a confirmation email with your tracking number.

International Shipping

We ship worldwide using reliable international couriers.
Delivery times vary depending on your location, but most orders arrive within 7–14 working days after dispatch.

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Packaging

All prints are:

• Professionally packaged using acid-free materials

• Flat-packed or rolled in sturdy tubes (depending on size and type)

• Sealed to protect against moisture and handling damage

We take extra care to ensure your artwork arrives in perfect condition.

Production & Dispatch Times

Every print is made to order.
Please allow 3–5 working days for production before your order is dispatched.
Scanning and photography services may take slightly longer depending on the volume and project scope — we’ll confirm timelines once your booking is received.

Click & Collect / Artwork Drop-Off

If you prefer to collect your finished prints or drop off originals in person, you can book a studio appointment through our online booking system.
We’ll notify you once your prints are ready for collection.

📍 Studio Location: 

Good Shepherd Building, Davies Lane, Leytonstone London E11 3DR

Damaged or Lost Orders

In the rare event your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.

We’ll arrange a replacement or refund as quickly as possible.

Questions?

If you have any questions about shipping, delivery times, or international options, please reach out to us at info@rawcanvas.co.uk